Updated Date: 06 Jan 2025

At Beolo.in, we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from us. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide We collect personal information that you provide to us when you make a purchase, create an account, or contact us. The types of information we collect include:

• • Full Name (First and Last)

• • Email Address

• • Phone Number

• • Shipping/Billing Address

• • Account Login Credentials (Username and Password)

• • Order History

b. Payment Information Beolo.in does not store any payment details on our website. All payments for orders are securely processed by third-party payment gateways (e.g., Razorpay, PayPal, etc.). Your payment details (such as credit card or bank account information) are directly handled by the payment processor, and Beolo.in does not retain or have access to this sensitive information.

c. Automatically Collected Information When you visit our website, we may automatically collect certain information about your device and interaction with our site, including:

• • IP Address

• • Browser Type

• • Operating System

• • Pages Visited

• • Device Information

• • Referring URLs

• • Cookies and Tracking Technologies (for a better browsing experience)

This data helps us improve our website, enhance user experience, and analyze trends.

2. How We Use Your Information

We use the information we collect for the following purposes:

• • Order Processing: To process your orders, complete transactions, and deliver products.

• • Account Management: To create and manage your account, and communicate order updates or account-related information.

• • Customer Support: To respond to inquiries, provide assistance, and resolve issues.

• • Marketing and Promotions: To send promotional offers, newsletters, and updates about new products or sales (You can opt out at any time).

• • Improvement of Services: To improve our website, optimize user experience, and personalize content.

• • Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your data with the following parties:

• • Service Providers: Trusted third-party companies who help us operate our website, process payments, deliver products, or perform marketing services (e.g., delivery partners, email service providers).

• • Payment Processors: Your payment information is securely processed by third-party payment gateways, and we do not store any sensitive financial details on our site.

• • Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process.

• • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and improve our services.

You can control cookie settings through your browser settings. If you choose to disable cookies, some features of our website may not work as intended. For more information on how we use cookies, please refer to our Cookie Policy (if applicable).

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes processing orders, complying with legal obligations, and resolving disputes. If you wish to delete your personal data or request access to it, you may contact us directly (see Section 7).

6. Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or disclosure. All sensitive information, including payment details, is securely processed through third-party payment gateways using encryption and other security measures.

While we strive to protect your personal information, please be aware that no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your data.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• • Access and Update: You may view and update your personal information by logging into your account or by contacting us directly.

• • Opt-Out of Marketing: You may opt out of receiving marketing communications (e.g., emails, newsletters) at any time by clicking the unsubscribe link in our emails or contacting us.

• • Data Deletion: You can request the deletion of your personal information. We will honor such requests in accordance with applicable law and our data retention policies.

• • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

8. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Beolo.in does not knowingly collect personal information from children under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to delete that information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: care@beolo.in
Phone: 7518669020
Customer Support Hours: 9:00 AM to 8:PM